Q&A

IS THIS OFFICIAL VENGABOYS MERCHANDISE?
Yes it is! We are the only official Vengaboys merchandise seller, we offer a variety of Vengaboys merchandise in our collections. 

If you would like to know if another shop is a legit reseller, please mail us! 
hello@weliketoparty.com
(Probably not though :p)

IS THIS OFFICIAL ALICE DJ MERCHANDISE?
Definitely! We are the only official Alice DJ merchandise seller, we offer a variety of Vengaboys merchandise in our collections. 

If you would like to know if another shop is a legitimate reseller, please mail us! 
hello@weliketoparty.com

WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept payment from iDeal, Bankcontact, creditcards via Stripe, as well as payments made via PayPal. 

CAN I CANCEL MY ORDER?
Yes of course, you have the right to cancel your order. Contact our customer service ASAP to discuss possibilities.
Please keep in mind that we try to ship out as fast as we can for your convenience, therefore it might already be on the way. We will then wait for the return to be processed. Returning the items is at your own expense.

CAN I AMEND MY ORDER AFTER IT HAS BEEN PLACED?
We try to dispatch your order as quickly as possible, if you decide you want to amend your order please contact us as soon as possible and we will try to accommodate where possible.

Mail: hello@weliketoparty.com
Or via Facebook Messenger

WHERE IS MY ORDER CONFIRMATION?
Once you have placed an order, you receive an email confirmation to the email address you provided at checkout.

Can't find it? Check your spam/junk folders. 
Still nothing? Please contact us! 

WHAT DELIVERY OPTIONS DO YOU OFFER?
Please check out Shipping & Delivery page.

CAN I TRACK THE STATUS OF MY ORDER?
When your order has been dispatched, we will send you an email to let you know!

WHAT IS YOUR RETURNS POLICY?
Please check out our Return Policy page. 

HOW DO I RETURN AN ITEM TO YOU?
Please check out our Return Policy page.

WILL MY ORIGINAL POSTAGE COSTS BE REFUNDED?
Postage costs when canceling or returning products are your own.

Postage costs will only be refunded if your product is damaged or faulty.

ARE YOU GETTING MORE STOCK IN?
Some of the items on our website do sell out very quickly, however, it’s worth checking back as the site is regularly updated!

You can also sign up to receive a notification when your fave items are available again! We also have merchandise drop on pre order, it will mention so on the product page.

I PURCHASED A PRODUCT AND IT'S NOW IN THE SALE, CAN I GET A REFUND?
Unfortunately, we are unable to refund the difference between the original price and the sale price.